Challenges of RSCM
In this module, we zoomed-in on retail and unraveled the its specific challenges. We also looked at the Indian retail sector and scope for growth in organized retail. Thereafter, we looked at the impact of inventory turns on valuation of retail companies and studied the various factors that determine inventory turns. We started our journey with selection of retail companies from India and USA. All teams initiated their research on these retail companies.
References
References
- Chapter 1 of TNSOR
- Chapter 1 of SCMRRR
- https://www.ibef.org/industry/retail-india
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Aligning Value proposition and RSCM activities
For the companies that you selected, we discussed the key value propositions and also tried to understand their supply chain activities. All groups presented their initial assessment of the alignment between value propositions and RSCM activities
This was followed by a discussion on Domino's India where we covered aspects of Demand and supply management that justify the investment in robust and resilient supply chain.
This was followed by a discussion on Domino's India where we covered aspects of Demand and supply management that justify the investment in robust and resilient supply chain.
Managing Retail Logistics
Companies continue to burn millions and billions of VC money trying to profitably sell groceries online. In these sessions, we developed an understanding of the consumer value proposition, key operational focus area and nature of operational expenses of all existing/plausible online grocery delivery models. The content we painstakingly created through two sessions is here for you to see. You have created your own syllabus!! Congratulations!
References
References
- HBS case on "AmazonFresh"
- Ivey case on "Hema : New Retail comes to grocery"
grocery_delivery_models_2023-24.xlsx | |
File Size: | 10 kb |
File Type: | xlsx |
Retail Execution
Retail operations are really a confluence of technology, people and processes. In this module, we looked at the warehouse and store management processes, how they are executed with ease using different technologies by the workforce that needs to be engaged and trained appropriately.
Groups presented the utility of various technologies deployed in retail supply chains and we discussed how these technologies improve supply chain processes.
References:
- Chapter 15 of SCMRRR
- Chapter 6 & 7 of TNSOR
Groups presented the utility of various technologies deployed in retail supply chains and we discussed how these technologies improve supply chain processes.
References:
- Chapter 15 of SCMRRR
- Chapter 6 & 7 of TNSOR
rscm_deck_3.pdf | |
File Size: | 602 kb |
File Type: |
Talk by Mr. Alok Paul, Co-founder and COO, Berrylush covered several useful insights:
- Strategic investment in technology can help improve scalability of a retail business as the business grows from 1Cr to 10Cr to 100Cr to 1000Cr - Understanding the customer needs well and being able to respond well to these needs is of paramount importance to a retail business. - Omnichannel presence can provide synergies and help augment supply chain costs. |
Talk by Ashwin Mocherla, Co-Founder The Thickshake Factory had several lessons.
- How the uncompromising commitment to product quality drives decisions with regard to the supply chain. - How consistency can be maintained across the entire store network with appropriate monitoring and auditing procedures - How data driven insights can be developed through appropriate deployment of enterprise solutions that are customized to your product offering |
Sustainable Sourcing challenges in RSCM
Here we understood the challenges of responsible sourcing where we compared two different social sustainability initiatives: Rugmark Foundation and the Bangladesh Accord to ascertain the critical success factors of sustainability initiatives.
References
References
- WDI case on H&M case
- Reading titled "Disaster tragedy strikes a supply chain"
- Here is an article that captures the essence of the discussion and more.
- For more on the futility of consumer environmental activism click.
- On how sustainability in fast fashion is just a branding exercise: Video.
- Interesting video on Perils of One day shipping.
Retail Supply Chain Collaboration
Session by Mohammed Zia Uddin CSCM, FCILT on the challenges of FMCG supply chains, management of various sales channels including Traditional, modern, ecommerce and institutional sales. The talk covered some key statistics about Reckitt's supply chain. The talk also covered key supply chain processes in the FMCG industry, and KPIs therein.
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