One key turning point of the quality revolution in the USA was a this 1980 NBA documentary in 1980 which pulled up the American manufacturing sector for not getting their house in order. It prominently features Dr. Edward Deming. This is the first time the US industry would take notice of the Quality "prophet" amidst them. The rest, as they say, is history! While it is old, it is still very much relevant and there is a lot to learn. It is actually fascinating how not much has changed since!!
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November 2019
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